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IT Department

[ CLICK HERE to submit a computer/networking service ticket ]

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Welcome to the IT Department Intranet Page. This page contains information about our department and its operations. Our department is staffed by three full time team members, who oversee the operations of our two on-site data centers, cloud storage facility, 75 desktop PCs, 14 Multimedia classrooms, 2 computer labs, and the public work stations in the library. The Information Technology department also assists in the development and management of our campus web servers, databases, and the online learning environment for our Deaconate Distant Learning program. We are routinely involved in many customer driven initiatives around campus.

Our Mission

We are a customer service driven organization. My goal as the Director is to promote transparency in our operations, provide for continued improvement in customer support, provide the technological resources necessary to support the formational and education goals of this institution, and to promote more effective processes and efficient means of disseminating information.

Recent Production Planning Minutes

Our department holds regularly scheduled production meetings where we discuss current projects and action items that we intend to address over the course of following week. Here you will find a copy of the minutes of our most recent meetings. These minutes can provide you insight to our priorities and current actions.To receive up to the minute updates on campus outages, service issues, or to find out how good the coffee is in our office, download our blog feed and follow us on Twitter.


 

Aug
26
269 comments
Engineers from WIFI Solutions Inc are working on the wireless authentication issues. Their engineers have made a number of changes in the configuration of these wireless devices which has improvement to connectivity in the College building. They are now working their way through the rest of the facilities.
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