Over the course of the summer, the IT department upgraded all of the PCJ owned PCs on campus. We have now standardized around the windows 10 platform and office 2016.
Over the course of the summer, the IT department upgraded all of the PCJ owned PCs on campus. We have now standardized around the windows 10 platform and office 2016. During this … https://intranet.pcj.edu/blog/2016/08/pc-upgrades/
Most of the mozilla Firefox browsers on campus have stopped updating. We have identified the issue and have put together a patch to fix this problem. We will be testing that patch Monday. Once we are satisfied it works we will push the patch up to everyon…
Most of the mozilla Firefox browsers on campus have stopped updating. We have identified the issue and have put together a patch to fix this problem. We will be testing that patch… https://intranet.pcj.edu/blog/2016/01/mozilla/
Over the Christmas break we will be performing system wide backups and moving our documents to a new server. Also, we will be setting up printers on the wireless network for those student who want to print from their laptops. If left your computer on, the…
Over the Christmas break we will be performing system wide backups and moving our documents to a new server. Also, we will be setting up printers on the wireless network for those… https://intranet.pcj.edu/blog/2015/12/network-maintenance/
AT&T, XO Communications and WOW have completed their line modifications. We experienced approximately 30 minutes of down time in the system. All inbound numbers are functional.
AT&T, XO Communications and WOW have completed their line modifications to our phone lines. We experienced approximately 30 minutes of down time in the system. All inbound numbers… https://intranet.pcj.edu/blog/2015/12/phone-line-maintenance/
[9:00 AM] Network disruptions have been noted. This appears to be a hardware configuration issue that is connected to recent firewall updates. We have restored most of the connectivity on campus. We have contacted the vendor and the Network Engineer that …
[9:00 AM] Network disruptions have been noted. This appears to be a hardware configuration issue that is connected to recent firewall updates. We have restored most of the connect… https://intranet.pcj.edu/blog/2015/12/networking-issues/
At 6PM last night, AT&T restored all inbound and outbound phone circuits. The forwarding to Tracy Becker's phone has been canceled and all calls are now routing through the switchboard as normal.
At 6PM last night, AT&T restored all inbound and outbound phone circuits. The forwarding to Tracy Becker's phone has been canceled and all calls are now routing through the switch… https://intranet.pcj.edu/blog/2015/12/phones-restored/
AT&T is still working on the phone lines. It appears the line on high street has failed. Multiple businesses are out as a result. Line crews and excavation crews were dispatched this morning at 7:30 to begin repairs. AT&T estimates that it may take 10 ho…
AT&T is still working on the phone lines. It appears the line on high street has failed. Multiple businesses are out as a result. Line crews and excavation crews were dispatched … https://intranet.pcj.edu/blog/2015/12/phone-update/
The inbound and outbound phone circuits from the phone company are down. We can make phone calls to others on campus. However, we can not receive or send outbound phone calls. The phone company has been notified and a service ticket opened. There is no in…
The inbound and outbound phone circuits from the phone company are down. We can make phone calls to others on campus. However, we can not receive or send outbound phone calls. The… https://intranet.pcj.edu/blog/2015/12/phone-system-down/
Around 7:50 the campus lost power. AEP reset the College building circuits and brought that build on-line first. After AEP reset these circuits, the Administration, Theology, and Library buildings did not come back on-line. It appears that a short develop…
Around 7:50 the campus lost power. AEP reset the College building circuits and brought that build on-line first. After AEP reset these circuits, the Administration, Theology, and … https://intranet.pcj.edu/blog/2015/12/power-outage/
[posted 10/15]The backup projector bulb is blown in the projector. The original projector is back from the vendors. They will be installing it today. It looks like the flicker issue did not originate with the projector. The problem may be in the video swi…
[posted 10/15]The backup projector bulb is blown in the projector. The original projector is back from the vendors. They will be installing it today. It looks like the flicker iss… https://intranet.pcj.edu/blog/2015/10/av-projector-repair/
Several people have asked for assistance in using the new work order system. To provide assistance in this area, our department has developed a number of help videos and have placed them on the work order page on the intranet. These videos are at the bott…
Several people have asked for assistance in using the new work order system. To provide assistance in this area, our department has developed a number of help videos and have plac… https://intranet.pcj.edu/blog/2015/10/wo-help-videos-posted/
We have updated our work order system for maintenance so that it can handle I.T. related tasks. To submit a work order you can go the Intranet at http://intranet.pcj.edu and click on the work order link on the top right of the page. It you are viewing the…
We have updated our work order system for maintenance so that it can handle I.T. related tasks. To submit a work order you can go the Intranet at intranet.pcj.edu and click on the… https://intranet.pcj.edu/blog/2015/09/wrok-order-system-update/
Over the last couple of years we have had two different work order ticket systems running, one for I.T., and one for maintenance. We are in the process of making some changes to the maintenance system so that it can process technology requests. Once this …
Over the last couple of years we have had two different work order ticket systems running, one for I.T. and one for maintenance. We are in the process of making some changes to th… https://intranet.pcj.edu/blog/2015/09/work-order-system/
The Wifi network locked up this afternoon. Users reported that they were being asked to login. Upon doing so, many received an error saying that the maximum connections had been reached. It appears that more than 500 devices have now been registered on t…
The Wifi network locked up this afternoon. Users reported that they were being asked to login. Upon doing so, many received an error saying that the maximum connections had been … https://intranet.pcj.edu/blog/2015/09/wifi-issues/
At approximately 4:30 PM yesterday the Internet began to slow down. This slow down affected both wired and wireless networks on campus. At 8:30 am this morning we isolated the problem ( a bad switch in the main switch room ). By 8:45 AM we corrected the p…
At approximately 4:30 PM yesterday the Internet began to slow down. This slow down affected both wired and wireless networks on campus. At 8:30 am this morning we isolated the pro… https://intranet.pcj.edu/blog/2015/09/network-lag/
At approximately 12:30 PM we received notification that people are not able to make outbound calls. It appears that inbound calls are being processed and received. However, outbound calls are not. We have rebooted the phone system and reset the circuits o…
At approximately 12:30 PM we received notification that people are not able to make outbound calls. It appears that inbound calls are being processed and received. However, outbou… https://intranet.pcj.edu/blog/2015/09/phone-problem/
WIFI Solutions will be in tomorrow to look into reports of dropped signals. They will be here between 2:00 and 2:30 PM on Friday. I hope to get the guest WIFI set up then as well. I will let you know.
WIFI Solutions will be in tomorrow to look into reports of dropped signals. They will be here between 2:00 and 2:30 PM on Friday. I hope to get the guest WIFI set up then as well.… https://intranet.pcj.edu/blog/2015/09/wifi-solutions-look-dnsdropped-connections/
Gordon Mott has reported that some students in Alumni Hall are having DNS connection issues. This could be the result of a rogue router or a other network issue. We will be working on this Thursday and Friday of this week and will tweet our findings.
Gordon Mott has reported that some students in Alumni Hall are having DNS connection issues. This could be the result of a rogue router or a other network issue. We will be workin… https://intranet.pcj.edu/blog/2015/09/dns-issues-alumni-hall/
We have begun work on a helpdesk system. This system will provide users easy access to training blogs, articles, and videos on various PC related activities. I We anticipate that is will take approximately two months to complete. So, stay tuned!
We have begun work on a helpdesk system. This system will provide users easy access to training blogs, articles, and videos on various PC related activities. I We anticipate that … https://intranet.pcj.edu/blog/2015/09/helpdesk-videos/
WOW's contractors have rooted out most of the trouble devices and corrected the configurations errors in their set-up. Around 3PM today they finished their troubleshooting, pulled all of the APs back into one network, and turned roaming on so that everyon…
WOW's contractors have rooted out most of the trouble devices and corrected the configurations errors in their set-up. Around 3PM today they finished their troubleshooting, pulled… https://intranet.pcj.edu/blog/2015/08/wifi-active/
